Newegg's Customer Service

Newegg's customer-service, or at least its chat system, is so bad. Twice, I have chatted online with them, and both times, they have not even remotely solved my problems. They just spit out stock answers that they cut and paste from a database. It is really shameful. Their video-games division is beyond awful. I am never pre-ordering from them again. They did not have stock of a game I pre-ordered two months in advance. That is shameful as well.

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